- How can I locate my parcel or letter?
- How do I submit a complaint or a claim?
- How do I share the location of the parcel?
- How long will my parcel be stored at the post office?
- How do I find the postcode?
- How do I report a problem with the website?
For any further questions please contact the customer support desk of Russian Post Office in Berlin: 030 746 83 228